How to delete an entry from your Inbox
Remove an entry you no longer need. Deleting affects only your own copy. The Report, the schedule, and everyone else’s Inbox are untouched.
Before you begin
You need the entry in your Inbox.
Deleting removes your copy and nothing else. The Report it came from stays where it is, the schedule that produced it keeps running, and other recipients keep theirs. Download anything you want to keep first.
Steps
Step 1. Find the entry
Locate it in your Inbox.
Step 2. Check you don’t need it
Open Details if you’re unsure what it is, or download it first if there’s any chance you’ll want it later. A deleted entry isn’t necessarily recoverable, and a scheduled one won’t come back until its next run.
Step 3. Delete
Click Delete in the entry’s Actions column and confirm.
Result
The entry is gone from your Inbox. The source Report, the schedule, and other recipients’ copies are unaffected.
Common issues
- I deleted something I needed. It may not be recoverable. If it came from a schedule, the next delivery will bring a fresh copy. Otherwise ask whoever sent it to send it again.
- The entry came back. A new one was generated by the schedule. Deleting an entry doesn’t stop the schedule, ask the schedule’s owner to remove you if you no longer want them.
- I want to stop receiving these. Deleting doesn’t unsubscribe you. Ask whoever set up the schedule to take you off it.
- Did I delete it for everyone? No. Each recipient has their own copy, and yours is the only one affected.