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Account Admin
Getting started
How to navigate the Admin tab How to set up a new workspace How to work out why a user can’t see something
User Management
How to create a user How to assign a role to an existing user How to edit a user’s profile How to reset a user’s password How to deactivate or reactivate a user How to delete a user How to give a user access to more than one organization
Roles Management
How to create a role How to edit a role How to assign a security tag to a role How to delete a role
Group Management
How to create a group How to create a subgroup How to edit a group How to delete a group
Organization Management
How to create an organization How to configure organization filter parameters How to edit an organization How to delete an organization
Security Tags
How to create a security tag How to edit a security tag

How to delete an organization

Remove an organization from the workspace. This is the most consequential deletion in Admin. Organizations scope users, roles, groups, and content, and all of it depends on the organization existing.

Before you begin

You need the Account Admin role and the name of the organization.

What happens to the contents isn’t confirmed. Users, roles, groups, Reports, and Workflows are all scoped to an organization, and we can’t yet state what becomes of them.

Until that’s answered, treat deletion as potentially destructive to everything inside. Don’t delete a populated organization to find out.

Work through this first:

  1. Move every user out, not just the ones who still need access. No user can be left without an organization. Add each one to another organization and set their primary there.
  2. Check for content. Reports, Workflows, and rules scoped here may not survive.
  3. Check for roles and groups. Both are organization-scoped and may go with it.
  4. Confirm it isn’t your only organization. Datanyx doesn’t allow orphan users, so every user must belong to one.

If the goal is simply to stop people using an organization, there’s a safer route: move the users out and leave the empty organization in place. An unused organization costs nothing, and it means the deletion question never has to be answered under pressure.

Steps

Step 1. Inventory what’s inside

Search User Management, Roles Management, and Group Management for anything scoped to this organization.

Step 2. Move or reassign anything still needed

Give users access to another organization and set their primary there. Recreate any roles or groups you need in the destination organization.

Step 3. Confirm the organization is empty

Re-check that no users, roles, or groups remain scoped to it. This is what makes the deletion safe regardless of how the platform behaves.

Step 4. Open Organization Management

From the main navigation, click Admin, then open the Organization Management tab.

Step 5. Delete

Find the organization, click the delete icon, then click Ok at the warning prompt.

Result

The organization is removed from the list and is no longer assignable to users.

Common issues

  1. The deletion was blocked. Something is still scoped to the organization, or it’s the only one in the tenant. Move the contents out and try again.
  2. I deleted the wrong organization. It can’t be recovered. Recreate it with the same details and parameters, then reassign users, roles, and groups from your inventory.
  3. A filter parameter I needed is gone. Parameters live on the organization and go with it. Recreate them on the organization you moved users to.